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Mireille
Lepage

Business marketing

In the toolbox:
CRM, business plan, strategic and competitive watch, client needs evaluation, targetting, omni/multi canal strategies, conversion/retention rates, net promoter score, fidelization strategies, etc.

You can't improve what you can't measure

  1. Which of your clients would refer your product or service ?
  2. What is the favorite communication mode of each of your client ?
  3. What is the contribution of your existing accounts versus new accounts in this year revenus ?
  4. What was the main positive factor for the increase of your sales in the last years ? What could threaten this ?